The Federal Aviation Administration briefly issued a nationwide ground stop for all American Airlines flights the morning of Christmas Eve, as the airline said a “technical issue” was affecting flights.
The FAA said the ground stop was issued at the request of the airline, on one of the busiest travel days of the year.
American Airlines later explained that a “vendor technology issue” led to the hour-long ground stop Tuesday morning. That technology issue impacted systems needed to release flights.
“That issue has been resolved and flights have resumed,” the airline said. “We sincerely apologize to our customers for the inconvenience this morning. It’s all hands on deck as our team is working diligently to get customers where they need to go as quickly as possible.”
Just before 8 a.m. ET, American Airlines said the ground stop has been lifted and flights were starting to board, which the FAA confirmed.
American Airlines noted the airline has 3,900 scheduled flights today, a little over half of the over 6,400 flights scheduled yesterday.
Earlier, American had said: “Our teams are working to resolve the issue as quickly as possible, and we apologize to our customers for the inconvenience.”
Social media users delayed at their gates had reported issues with having their boarding passes scanned.
X users asked American Airlines when the issue would be resolved. American responded: “Our team is currently working to get this done. An estimated timeframe has not been provided, but they’re trying to fix it in the shortest possible time.”
